Frequently Asked Questions

No. Direct Primary Care is not insurance. It covers most routine primary care services but does not replace health insurance. We recommend pairing DPC with a high-deductible health insurance plan for emergencies, hospitalizations, and specialty care.

Yes. You may keep your existing insurance plan. While insurance is not used for routine primary care visits under DPC, it can still be used for:

• Hospitalizations

• Emergency care

• Specialist visit

• Imaging and procedures

• Prescriptions filled at a pharmacy

In many cases, yes. DPC memberships may be eligible for payment using HSA or FSA funds, depending on your plan and IRS guidelines. We recommend confirming eligibility with your HSA/FSA administrator.

Memberships include:

• Comprehensive primary care visits

• Extended appointment times

• Preventative and wellness care visits

• Chronic disease management

• Annual routine lab work or discounted labs

• Secure messaging with your provider

• Care coordination and referrals when needed

No. DPC offers simple, predictable pricing:

• No copays

• No deductibles for primary care

• No surprise bills

• No insurance explanations of benefits (EOBs)

You always know what you're paying for your care.

DPC members have direct access to their provider through secure messaging on our patient portal or through our HIPAA compliant text messaging app. This means faster answers, fewer unnecessary visits, and better continuity of care.

Yes. DPC is designed to be cost-effective and transparent, especially for individuals who don't frequently use healthcare services. When combined with a high-deductible insurance plan, many patients save money overall while receiving higher-quality care.

Your provider will help coordinate care and referrals. Specialty care, imaging, and hospital services are typically handled through your insurance or paid separately. DPC ensures your primary care provider remains involved and informed.